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PRIVACY POLICY

August 2022

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect: the internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such non-personal and personal information for the following purposes:

  • to provide and operate services;

  • to provide our users with assistance and technical support;

  • to be able to contact our visitors and users with general or personalized service-related notices;

  • to create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our services;

  • to comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

If payments are enabled on our website, all direct payment gateways offered by Wix.com (and used by us) adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information and its service providers.

 

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our organisation, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and post.

 

How do we use cookies and other tracking tools?

 

Some of the services we use set cookies to allow us to gather anonymous data about your usage of our website. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. In general, the cookies which are placed on our Wix website may be categorised as essential cookies.

Third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our or the Wix Privacy Policy.

Wix uses the following cookies:

  • XSRF-TOKEN - Used for security reasons, Duration: Session, Cookie type: Essential

  • Hs - Used for security reasons, Duration: Session, Cookie type: Essential

  • svSession - Used in connection with user login, Duration: 12 months, Cookie type: Essential

  • SSR-caching - Used to indicate the system from which the site was rendered, Duration: 1 minute, Cookie type: Essential

  • _wixCIDX - Used for system monitoring/debugging, Duration: 3 months, Cookie type: Essential

  • _wix_browser_sess - Used for system monitoring/debugging, Duration: session, Cookie type: Essential

  • consent-policy - Used for cookie banner parameters, Duration: 12 months, Cookie type: Essential

  • smSession - Used to identify logged in site members, Duration: Session, Cookie type: Essential

  • TS* - Used for security and anti-fraud reasons, Duration: Session, Cookie type: Essential

  • bSession - Used for system effectiveness measurement, Duration: 30 minutes, Cookie type: Essential

  • fedops.logger.X - Used for stability/effectiveness measurement, Duration: 12 months, Cookie type: Essential

  • wixLanguage - Used on multilingual websites to save user language preference, Duration: 12 months, Cookie type: Functional

You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon  next to the URL bar and then select Cookies.  

Tip: Make sure you're viewing your site in incognito mode so that your browser doesn't detect irrelevant cookies.

How can your withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at middeesidecommunitycouncil@gmail.com.

 

Privacy policy updates

 

If you would like to access, correct, amend or delete any personal information we have about you, please contact us at middeesidecommunitycouncil@gmail.com.

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